• Location:
  • Salary:
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  • Posted:
    5 mois ago
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  • Deadline:
    19 février 2018
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An exciting opportunity has arisen for an International IT Support person looking for the next step in their career. You will be part of a small team responsible across all IT aspects of the group. Reporting to the Group IT Manager and working alongside an experienced team member you will quickly need to get up to speed.

Job Description

Key Responsibilities

• Training staff with IT related equipment and software
• Provide email, remote and on-site technical support
• Diagnose and solve software and hardware faults
• Maintain and monitor existing systems, including Backups and IP Telephony
• Installing and configuring Mac and other IT software and hardware
• Assist in the development and implementation of processes to maintain a stable network environment
• Test and evaluate new technology
• Order from and maintain good relations with our suppliers

Key Requirements

• Ability to travel extensively, worldwide
• Ability to act in a calm, controlled and professional manner at all times
• Work effectively within a greater team
• Identify and act on problems and lead by example
• Consistently make decisions that resolve problems
• Manage time and projects effectively
• Feedback to the Group IT Manager and other senior staff when required

Personal Specification

• One to two years’ experience in a busy IT environment
• Knowledge of Network Hardware and TCP/IP principles
• Knowledge of current Mac OS, iOS and any other OS
• Knowledge of core desktop and cloud business applications
• Organised and thorough with a strong attention to detail
• Clear and analytical thinking as well as an ability to ask the right questions
• Good oral, electronic and written communication skills across all levels of the company
• Willingness and ability to learn new skill quickly
• Ability to document processes, procedures and results
• Any CRM experience would be of great benefit

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